Complaints

Draft, not yet in force. This is version 0.1.0, being prepared with legal advice. Sections marked "to be written" are not written yet.

How to complain

Write to support@giftaidapi.co.uk, saying what happened and what you would like us to do.

Sections to be written

  • How we handle a complaint, and how long it takes — to be written
  • Complaints about how we use personal data, including your right to complain to the Information Commissioner's Office — to be written

History

v0.1.0, 2026-10-06
First draft: decided facts and an outline